FAQs

Faq

 

Do you offer wholesale / bulk prices?

Yes! For SMALL bulk order, please add to chart the desired quantity and the discount will be applied automatically or simply choose the desire quantity and click "Add to chart" in the section "Buy more, save more" on the product page. 
Please note that different product may have different breakdown.

 

* No additional discount, promo or sale can be apply to bulk discount

NOW accepting wholesale orders with Faire, click here to learn more.

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Do I need to create an account to purchase online?

 No, you can check out as a guest to place an order. 

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What payment methods do you accept?

We accept all major credit cards, Visa Debit, Mastercard Debit and Paypal.

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Can I cancel my order?

You can cancel one or more items in your order or pre-order BEFORE the item has shipped. Please contact us to notify us as soon as possible at info@elegantdesignsupply.com. 
 
The total amount will be refunded to the same method of payment on receipt.
 
Refunds can take up to 5 business days to show up on your statement.
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Are the boxes waterproof?
 
All boxes are Waterproof with laminated surface internal and external. However, It is not design to hold water without a liner. 

To make flowers arrangements, the use of a wet floral foam is highly recommended to make it last longer. 
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Can you do custom printed items? 
 
Unfortunately, we do not offer this service at the moment.
 
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What happens if some items are back ordered?

A member of our customer service team will contact you if any of the products ordered are not available. You will be given an ETA and can decide if you would like to cancel the backordered items or have them shipped once available. The backordered items are subject to a secondary shipping charge.

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